Correct, you can download monthly reports in a form of .pdf files from your dashboard. They are accessible on the right hand side of the dashboard page.
Yes, access to to your reports is only provided to you and it is protected against unauthorized breach. All the data is private, protected and it is not shared with third party.
For safety reasons, changing login credentials is only possible by contacting our webmasters, and it will be done in shortest possible time.
It is possible to open the client portal from all devices, but it is recommended to use PC or laptop computer for best experience, since Power BI data by default is not properly optimized for mobile devices.
Please write us through our contact page, and we can answer any questions you might have, or schedule a quick call and tackle the issue directly.